When you sign up for Adyen, we automatically create a Merchant Admin user in your Customer Area and assign the Balance platform admin role in your Balance Platform Customer Area. These roles give you full access to manage both environments.
Customer Area
Use the Customer Area to manage your core business operations. You can:
- Manage your Adyen resources, such as your company account and merchant account.
- Configure all payments and payment methods in your merchant account.
- Set up your API credentials for transfers.
- Configure webhooks to get updates on changes in the status of your payouts.
- Generate and download reports for reconciliation.
Balance Platform Customer Area
Use the Balance Platform Customer Area to manage your balance platform. You can:
- View all resources, such as account holders, legal entities, balance accounts, and transfer instruments.
- Manage transaction rules.
- Generate, schedule, and download reports.
- Manage your organization's users and API credentials.
User management
To allow people in your organization access to specific sections and functionalities of your Customer Area or Balance Platform Customer Area, you can create web service users for them. You can then control a user's permissions by assigning roles to them.